Contact

The best place to get information and connect is on Matrix itself - starting in Matrix HQ (#matrix:matrix.org) or in the Office of the Matrix.org Foundation (#foundation-office:matrix.org).

For direct inquiries about the following topics, please email us:

• abuse@matrix.org if you need to urgently report abuse on the platform. See also our Code of Conduct and the Matrix.org Homeserver Terms (specifically [1] and [2]).
• support@matrix.org for more general support and commercial queries.
• billing-support@matrix.org for support with your matrix.org homeserver premium account.
• security@matrix.org to disclose security issues. Also see our Security Disclosure Policy.
• funding@matrix.org for organisational sponsorship and funding queries. See also our Support us page.
• legal@matrix.org for questions about our legal documents.
• dpo@matrix.org for questions about privacy and data protection.
• conference@foundation.matrix.org for topics regarding The Matrix Conference.

You can find our staff members, and contact details for some of them, in the About section.